Damage to another person or need legal assistance?

Have you caused damage to someone else, do you want to hold them liable, or are you involved in a legal dispute? On this page, we explain what you can do and how we can support you.

You caused damage and someone is holding you back

Liable

Did you, a family member, or perhaps your pet cause damage? Think of someone else's property being damaged or an accident in which someone was injured.

👉 First, check whether the person involved has their own insurance. Their own insurance often covers the full purchase or replacement value. Liability insurance will pay out the current market value.

👉 Not insured or the other party doesn't want to report it themselves? Then report the damage to us immediately. What we need from you:

  • A brief description of what happened
  • How the damage occurred
  • What exactly was damaged

⚠️ Important: Never claim liability yourself. If you receive a letter or summons, forward it to us immediately and don't respond yourself.

You have a dispute or need legal advice via

Legal assistance

You don't need to report your case to us first. You can immediately use your legal expenses insurance . ARAG 's specialized lawyers are ready to provide you with personalized advice and guidance. ARAG can be reached at 033 43 42 342, Monday to Friday, 8:30 AM - 5:30 PM (local rate).

With your insurance, you're entitled to telephone advice and legal assistance. Even if your question or dispute isn't covered, you can still count on support: you'll always receive a free initial phone consultation. If you need further assistance, a specialist through ARAG Legal Services is available at a competitive rate. This ensures you'll receive fast and expert help, without having to search for a lawyer yourself.

Do you need immediate legal assistance?

Need legal advice or to report a dispute to your legal expenses insurance? Call ARAG on extension 📞 033 - 434 23 42