Cyber insurance

With our cyber insurance you are insured for:

• 24/7 support and advice from Cyberwacht: direct contact for cyber incidents or questions about prevention. They can also engage a specialized IT partner.
• Money theft: Compensation for unauthorized transfers or phishing, provided you report it quickly to the bank, us, and the police.
• Identity theft: Reimbursement for direct financial losses, such as orders placed in your name and necessary monitoring costs. Report this to us and the police within 72 hours.
• Data recovery and malware removal: Cyberwacht does everything it can to restore your data and remove malware. Regular backups are mandatory.
• Hardware Replacement: If repair or malware removal is not possible or too expensive, your device will be replaced with an equivalent one.

Yes! If you take out cyber insurance with us, it automatically covers the entire family. This ensures support for everyone in your family with digital issues, easily and comprehensively arranged.

With this insurance, all your important digital devices are well-protected. Think of your computer and peripherals, your smartphone, tablet, and laptop. Your smart wearables, such as a smartwatch, fitness bracelet, smart glasses, or even smart clothing that collects personal or environmental data, are also covered. This way, you and your devices are always well-insured.

Absolutely. With our identity theft coverage, you're protected against financial losses, such as when someone orders items in your name and you receive the bill. Loss of income is not covered.

Have you discovered identity theft? Report it to us within 72 hours and file a police report. We're here to help and will also reimburse reasonable credit and identity monitoring fees, so you can quickly regain your good name and peace of mind.

We will reimburse you for any loss of money from your bank account due to, for example, phishing, email spoofing, or an unauthorized transfer by an unauthorized third party.

It's important that you report the theft to your bank or mobile wallet provider within 72 hours, prove they won't reimburse you, and file a police report within 72 hours. This way, we can work together to ensure your claim is handled quickly and efficiently.

The best way to help us is by doing four things: try to prevent further damage, report any potential damage immediately to Cyberwacht, quickly provide us with all the information and documents we need, and cooperate with us without harming us. This way, we can help you quickly and effectively.

It's also important to take good care of your devices and keep them secure: install updates immediately, use strong and regularly changed passwords, protect your devices with antivirus software, and don't leave them unattended. Back up your data at least every two weeks. These commitments are in addition to the obligations of your home contents insurance and help you use your equipment worry-free.

No, this cyber insurance is only for personal use. Cyber ​​incidents that occur during professional or business activities are not covered. For your company, it's best to take out business cyber insurance to ensure you're also well-protected.

No, in that case, your child is no longer automatically covered by your policy. Coverage only applies to children living at home. If your child starts studying and moves out, or leaves school and moves out on their own, they'll need to take out their own insurance to remain properly protected. Also, don't forget: in the Netherlands, it's mandatory for everyone aged 18 and over to have their own health insurance.

You can cancel your insurance at any time, easily
by letter or email via VKG or us. You choose the end date, and we'll take care of it
for you. If we receive your cancellation after that date, the insurance will stop on the
day we receive your message.