Travel Insurance

Travel insurance isn't mandatory, but it is very useful! Especially because it ensures you'll receive assistance in unexpected situations during your holiday. Think of an accident, illness, or even getting lost—the costs can be high, but with travel insurance, you're well covered and can enjoy your trip worry-free.

Our continuous travel insurance includes the following coverage as standard:

Assistance : With our continuous travel insurance, you travel worry-free: in the event of illness, accident, or death, we arrange transportation, medical assistance, and necessary medication or medical aids. Additional costs, such as accommodation, the return trip of fellow travelers or pets, and rescue or search, are also covered. Only pre-existing conditions or planned treatments are excluded from coverage. Our emergency center is available 24/7.

Medical expenses: During your trip, we'll reimburse medical and dental expenses not covered by your basic insurance, including treatment after an accident. Even your traveling pet is insured up to €125 per pet per year. This way, you can enjoy your holiday worry-free.

Luggage: Your luggage is insured against loss, theft and damage.
From clothing and personal belongings to valuables, bicycles and
Winter sports equipment – ​​we ensure you are well protected. Even delays
Your luggage or damage to rented items will be reimbursed. This way you can make the most of it
Enjoy your trip while we take care of your luggage.

Accidents: If you sustain permanent injuries due to an accident during your holiday, you will receive financial compensation from us. You will receive up to €50,000 in the event of permanent disability or up to €100,000 in the event of death due to an accident, so that you and your family are protected.
loved ones have extra security in unexpected situations.

Please note: winter sports are not included in this standard continuous travel insurance.

With the additional winter sports coverage, your travel insurance is also valid during skiing, snowboarding, cross-country skiing and other winter sports activities.

Your luggage and winter sports equipment are insured against loss, theft, or damage – even if you rented them. Rental costs for replacement skis are also covered.

Do you need to return early or be hospitalized due to a covered event? We'll reimburse unused ski passes, rental equipment, and lessons, so you can enjoy your winter sports holiday with peace of mind.

With our Roadside Assistance coverage, you're assured of assistance if your car, motorcycle, or scooter breaks down during your trip. Whether it's a breakdown, accident, or if you're temporarily unable to drive, we'll ensure your vehicle and your luggage get home safely.

If your vehicle is out of service for more than two days, we'll reimburse the rental of a replacement vehicle, additional travel expenses, and accommodation costs. Roadside assistance and transport to the nearest garage are also included.

This way you can relax while traveling, knowing that you will always be mobile again quickly and will not be faced with unexpected costs.

With our Cancellation Protection, you can plan your trip with peace of mind. Should you unexpectedly have to cancel your trip, we'll reimburse the costs involved, such as the travel price and transfer fees.

For example, you are covered if you or a traveling companion becomes seriously ill, has an accident, or if there is a death in the family. This coverage also covers unexpected situations such as pregnancy complications, property damage, or a necessary hospital stay.

In addition, we reimburse costs for delays of more than 8 hours on departure or arrival, and you can receive compensation for unused travel days if you have to return early during the trip.

In short: with Cancellation you are protected against financial surprises if your plans change unexpectedly, so you can enjoy your trip without any worries.

Yes. This insurance covers your entire family : you as the policyholder, the family members registered at your address, and adult children living elsewhere for full-time studies (MBO, HBO, or WO). In the remaining terms and conditions, we'll simply refer to all these insured parties as "you."

The coverage area of ​​your travel insurance indicates which countries or areas you are insured in. This way, you know exactly where you can go with the protection of your insurance during your vacation or business trip.

Good question. We're happy to explain exactly what European or Worldwide coverage means for your insurance.

By Europe we mean:
• The continent of Europe extending east to the Urals and the Caucasus, including Georgia, Armenia, and Azerbaijan, and west to Iceland, Madeira, the Azores, and the Canary Islands. Cyprus is also part of Europe.
• The following non-European countries on the Mediterranean Sea: Morocco, Algeria, Libya, Tunisia, Egypt, Israel, Lebanon, Syria and Turkey.

You are also insured in other countries of the world, but only during trips of up to 24 hours.

NB:
Aruba, Bonaire, Curaçao, Saba, Sint Eustatius and Sint Maarten are not part of Europe.

No. Always check the travel advisory from the Ministry of Foreign Affairs before your departure. If there is a negative travel advisory for your destination, unfortunately, your insurance will not cover your trip.

Are you already in the area when the negative advisory is issued? Don't worry, you'll still be insured, but it's wise to leave the area as soon as possible.

You're insured by default for holidays up to 60 consecutive days . If you're traveling longer, coverage expires on the 61st day. Don't worry: if an unforeseen delay outside your control causes you to be on the road longer, your coverage remains valid.

You can cancel your insurance any day by sending a letter or email to us or VKG. The insurance ends on the day you specify. If your cancellation is received after that date, the insurance ends on the day the cancellation is received.